At QUQU New York and Muscle Definition Africa, customer satisfaction is important to us.

  1. Returns
    Items may be returned within [7–14 days] of delivery if:
  • They are unused and in original condition
  • Original packaging is intact
  1. Non-Returnable Items
  • Worn or used items
  • Sale or clearance items
  • Hygiene-sensitive products (if applicable)
  1. Refunds
    Once your return is received and inspected:
  • Approved refunds will be issued to your original payment method
  • Processing time: [5–10 business days]
  1. Exchanges
    We only replace items if defective or damaged.
  2. Return Shipping
  • Customers are responsible for return shipping costs unless the item is defective
  • Original shipping fees are non-refundable
  1. How to Start a Return
    Contact us at: ququnewyork1@gmail.com with your order details.

We reserve the right to refuse returns that do not meet our policy.